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Eyelid retraction means the upper or lower lid opens further than it should. A strip of white sclera shows above the iris and the gaze takes on a startled look. Thyroid eye disease is the commonest cause. This page covers causes, diagnosis, surgery and how retraction differs from ptosis.
Upper eyelid retraction with sclera visible above the iris

What Is Eyelid Retraction?

Eyelid retraction is a condition where the upper or lower eyelid is positioned abnormally high or low, exposing more of the eye than normal. This can lead to functional and cosmetic issues, as well as potential damage to the eye due to inadequate protection. Eyelid retraction is often associated with underlying medical conditions and requires prompt diagnosis and treatment.

The upper lid normally covers the top edge of the iris by 1 to 2 millimetres. When it sits higher than that, a strip of white sclera becomes visible above the coloured part of the eye. Other people usually read this look as startled, surprised or angry, and it is one of the things patients mind most. In lower lid retraction the lid slips downward and a similar gap opens beneath the eye.

The real problem is not appearance. As the lid aperture widens the tear film evaporates faster, the ocular surface dries and the cornea is left unprotected. I therefore treat retraction not as a cosmetic finding but as a threat to the ocular surface.

In the short video below I explain why eyelid retraction is not only a matter of appearance.

Causes of Eyelid Retraction

Thyroid Eye Disease (Graves' Disease): The most common cause, where inflammation and swelling of the eye muscles and tissues pull the eyelid upward. Lid retraction is often the first sign of thyroid eye disease to be noticed.

Congenital Factors: Rarely, eyelid retraction may be present from birth due to abnormal eyelid development.

Trauma or Surgery: Injuries or previous surgeries around the eye can alter eyelid position. Scar tissue after lid or orbital surgery can pull the lid up or down.

Neurological Disorders: Conditions affecting the facial nerves, such as Bell's palsy, can cause eyelid retraction.

Tumors or Masses: Growths around the eye can push or pull the eyelid out of its normal position.

Medication Side Effects: Certain medications may affect eyelid muscles, leading to retraction.

Ptosis in the other eye: When one lid droops, the brain drives both lids with the same signal and the sound side may open further. This pseudoretraction settles once the drooping lid is corrected.

Symptoms of Eyelid Retraction

Abnormal eyelid position (upper lid too high or lower lid too low),

Dryness and irritation due to increased exposure of the eye,

Sensitivity to light (photophobia),

Redness and swelling around the eye,

A staring or surprised appearance,

Blurred vision or double vision (if the cornea is affected),

Surface pain on waking, when the lids have not closed fully during sleep,

Watering, as dryness reflexively increases tear production.

Complications of Untreated Eyelid Retraction

Corneal Damage: Increased exposure can lead to dryness, abrasions, or ulcers.

Eye Infections: Lack of proper eyelid closure increases the risk of infections.

Cosmetic Concerns: The abnormal appearance can affect self-esteem and social interactions.

How Eyelid Retraction Is Diagnosed

At the examination I measure the distance from the lid margin to the corneal light reflex in millimetres, separately for the upper and lower lid; this grades the retraction. I record the total height of the lid aperture, how far the eye protrudes and how completely the lids close. Whether the lid stays open during sleep tells me whether the ocular surface is protected overnight.

Staining the ocular surface shows exposure damage, and tear production is measured. When I suspect thyroid eye disease, thyroid function tests and the relevant antibodies are requested and the patient is followed together with an endocrinologist. Restricted eye movements, double vision or reduced visual acuity call for orbital imaging. Establishing whether the disease is in its active inflammatory phase or has become quiet is decisive for the timing of surgery.

Treatment Options

Management of Underlying Causes

Thyroid Eye Disease: Treatment by an endocrinologist to regulate thyroid function. Stopping smoking is one of the most important steps in improving the course of the eye findings.

Infections or Inflammation: Antibiotics or anti-inflammatory medications.

Tumors: Surgical removal or other treatments as needed.

Symptomatic Relief

Artificial tears or lubricating ointments to prevent dryness.

A thicker ointment or moisture-chamber goggles to protect the surface overnight.

Protective eyewear to shield the eye from environmental irritants.

Sleeping with the head elevated to reduce morning swelling.

Surgical Treatment

Eyelid Surgery: Repositioning the eyelid to its normal state. This may involve releasing tight muscles or adding support to the eyelid. In the upper lid I release the levator and Müller muscle in a controlled way; in the lower lid a spacer is placed to raise the lid.

Orbital Decompression Surgery: For severe cases related to thyroid eye disease, this procedure reduces pressure around the eye. Where the eye protrudes markedly, this stage is planned first.

In thyroid eye disease the order of surgery matters: decompression first, then strabismus surgery, and lid surgery last. Changing that order means an earlier correction may be undone by the next stage.

Botulinum Toxin Injections

Temporary relief by relaxing overactive muscles causing the retraction, considered particularly during the active phase in patients who are not yet suitable for surgery.

Recovery After Surgery

In adults I mostly operate under local anaesthesia; being able to ask the patient to open and close the eye lets me set lid height on the table. Cold compresses and keeping the head elevated reduce swelling in the first 48 hours. Sutures come out during the first week and bruising settles noticeably in the second.

Lid height fluctuates in the early weeks and takes a few months to reach its final position as swelling resolves and the tissues settle, so I do not judge the result early. Risks include undercorrection or overcorrection, asymmetry between the two sides, irregularity of the lid margin and the need for a further adjustment. Recurrence is more likely when surgery is carried out while thyroid eye disease is still active, which is why I wait for the disease to become quiet whenever possible.

Retraction Versus Ptosis

The two are opposites and are sometimes confused. In ptosis the lid sits lower than normal and the eye looks small and tired. In retraction the lid sits higher and the eye looks large and startled. One eye may have ptosis while the other has retraction; in fact a drooping lid on one side commonly produces pseudoretraction on the other. Both lids must therefore be assessed together to work out which side carries the real problem.

Prevention and When to Seek Help

Prompt treatment of underlying conditions like thyroid disorders.

Do not smoke; it is among the strongest factors worsening thyroid eye disease.

Regular eye exams to detect and address issues early.

Do not neglect surface dryness; treating dry eye limits the damage caused by lid exposure.

Protecting the eyes from trauma or injury.

An eye that has looked larger or more prominent over recent months, lids that do not close fully during sleep, surface pain on waking, double vision or reduced vision all deserve prompt assessment. A drop in visual acuity may mean pressure on the nerve within the orbit and is treated as urgent.

Eyelid retraction affects both eye health and quality of life. With early diagnosis and appropriate treatment, eyelid function can be restored. If you notice excessive opening of the eyelid or similar findings, consult an ophthalmologist without delay.

Ayşe Dolar Bilge MD, FEBOphth.
Ophthalmologist — Oculoplastic Surgery

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As an Ophthalmologist, Dr. Ayşe Dolar Bilge, I provide diagnosis and treatment services with my experienced team.

Frequently Asked Questions

What is eyelid retraction?

Eyelid retraction means the upper lid sits higher, or the lower lid lower, than it should. The upper lid normally covers the top edge of the iris by 1 to 2 millimetres; when it sits higher, a strip of white sclera appears above the iris and the gaze takes on a startled look.

Why do my eyes look large and startled?

A widened lid aperture produces this look. Thyroid eye disease is the commonest cause: when the muscles and tissues around the eye swell, the lid is pulled up and the eye may be pushed forward. Previous lid surgery, scar tissue, neurological causes and drooping of the opposite lid can create a similar appearance.

Why does eyelid retraction matter?

The problem is not appearance. As the lid aperture widens, the tear film evaporates faster, the surface dries and the cornea is left unprotected. If the lids do not close fully during sleep, the surface hurts on waking, and over time the risk of corneal ulceration and infection rises.

Does retraction improve in thyroid eye disease?

Retraction can settle to some degree once thyroid function is regulated and the active inflammatory phase has passed. Stopping smoking is among the most important steps in improving the course of the eye findings. Any remaining difference in lid height is corrected surgically after the disease becomes quiet.

When is retraction surgery performed?

In thyroid eye disease I plan surgery, where possible, after the active phase has passed; corrections made during the active phase are more likely to recur. The order also matters: orbital decompression first, then strabismus surgery, and lid surgery last. If the cornea is at risk, that timing may be brought forward.

What is the difference between retraction and ptosis?

They are opposites. In ptosis the lid sits lower than normal and the eye looks small and tired; in retraction the lid sits higher and the eye looks large and startled. A drooping lid on one side commonly produces pseudoretraction on the other, so both lids must be assessed together.

What should I do if my eyelid does not close fully?

Protecting the ocular surface comes first: frequent artificial tears during the day and a thicker ointment or moisture-chamber goggles at night. Sleeping with the head elevated reduces morning swelling. If you have surface pain on waking, redness or blurred vision, you should be assessed without delay.

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